Tell us what went wrong or what you are trying to do. Do not include passwords, payment details or private documents in a message.
Send a support message
Company and contact details
Email support
Write to support@zerotell.com about your account, a charge, a refund or a tool result — or use the form above. We reply by email.
Billing and refunds
See plans and prices on our pricing page. Cancel anytime in Dashboard → Subscription; refund rules are in our Refund Policy.
Company
ZeroTell is operated by ZeroTell SI Inc, a Wyoming profit corporation (filing ID 2026-002105619). Mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, USA.
Choose the right kind of help
Product support
Include the page, tool and a short description of the problem. A timestamp and browser can help us reproduce it.
Billing and account
Use the email on your account and describe the charge or access issue. Never send a card number or password.
Privacy request
Say which privacy request you are making and how we can identify the relevant account or data.
Before you write
ZeroTell support works best when a message includes the tool name, the page URL, what you expected and what happened instead. Keep examples short and remove names, credentials and confidential text.
If a result affects an academic, legal, medical or employment decision, treat the tool as an aid and use an appropriate human review process.
Contact FAQs
Include the tool or account area, the approximate time, the steps you took and the error message. Do not include passwords, payment details or full private documents.
Yes. Describe the account or data involved and the privacy request you want to make. We may need to verify ownership before acting.
